Shipping policy
Shipping Policy
Last updated: April 2026
Mixed Signal Development GmbH ships from Switzerland. We currently ship to Switzerland, Australia, Singapore, Hong Kong, New Zealand, and the United States.
Shipping Rates
We offer a flat shipping rate per order to each of our markets. Orders above the free shipping threshold ship free of charge. All orders are shipped DDP (Delivered Duty Paid) — the price you see at checkout is the final price. We pay all applicable duties, tariffs, and import taxes on your behalf, and you will not receive any additional bill from the carrier or customs on delivery.
| Destination | Flat Shipping Rate | Free Shipping On Orders Over |
|---|---|---|
| Switzerland | CHF 5.00 | CHF 60 |
| Australia | AUD 16.90 | AUD 100 |
| Singapore | SGD 7.90 | SGD 100 |
| Hong Kong | HKD 48.90 | HKD 600 |
| New Zealand | NZD 10.90 | NZD 130 |
| United States | USD 15.00 | Not available |
Shipping costs are displayed in your local currency at checkout.
Processing Time
Orders are typically processed and dispatched within 1–2 business days from the date of purchase. Processing time may vary based on order volume.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Switzerland | 1–3 business days |
| Australia, New Zealand | 5–10 business days |
| Singapore, Hong Kong | 5–10 business days |
| United States | 5–8 business days |
These are estimates and not guaranteed delivery dates. Actual delivery times may vary depending on customs processing and local postal services.
Shipment Confirmation
Once your order is shipped, you will receive a confirmation email. Please note that tracking information may not be available for all shipments.
Customs, Duties, and Taxes
All Mixed Signal Development GmbH orders ship DDP (Delivered Duty Paid). We prepay every applicable customs duty, import tariff, and processing fee at dispatch, and declare the correct harmonized tariff codes and customs value on every parcel. You will not receive an additional bill from the carrier or from your local customs authority when your order arrives. The price you pay at checkout is the full cost of your order.
A Note on Shipping to the United States
Shipping between Switzerland and the United States is a genuinely difficult problem for a small electronics business. US orders are subject to higher import tariffs and customs processing costs than our other markets, which is why the US flat rate is USD 15 and a free shipping threshold is not currently available. As with every other market, these orders still ship DDP — we absorb the tariffs and duties ourselves so that you never see a surprise charge at the door.
We are actively working on better options — including US-side fulfilment and carrier partnerships — to bring the US rate down and speed up delivery. If you have questions about a specific order, write to us at info@mixedsignaldev.com and we will help however we can.
Lost or Damaged Shipments
If your shipment appears to be lost, please contact us and we will investigate the matter. For damaged shipments, please inspect the packaging upon receipt and contact us immediately with photos of the damage.
All shipping inquiries must be submitted within 30 days of the shipping date.
Delivery Delays
Mixed Signal Development GmbH is not liable for delays caused by unforeseen circumstances, including but not limited to natural disasters, customs holds, carrier delays, or disruptions in transportation services.
Countries Not Listed
We currently only ship to the countries listed above. If you are located elsewhere and would like to order, please contact us at info@mixedsignaldev.com and we will do our best to accommodate your request.
Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website.
Contact
For shipping questions, contact us at info@mixedsignaldev.com or call +41 79 577 75 75.